Professional services all over the world have a common challenge – “To be old and young at the same time”. Being old means experience, maturity, predictability recipe of success; being young means flexible, creative and open to new changes. Professional services organizations have to follow project schedule, pressing deadlines, issues to resolve, collaborate with clients, track & manage resources billability. How effectively you manage these activities decide revenue/topline and profitability/bottom-line for your organization.
ZilicusPM is designed to empower professional services organization to
Project Planning: ZilicusPM enables project managers to meticulously create a project plan containing work breakdown structure, milestones, budget, and estimated cost numbers, etc. Scheduling can be done pretty quickly using interactive Gantt along with advance features such as baseline, critical path. One can also print Gantt chart with desired criterions.
Resource Management: The most important aspect for professional organization is to maximize resource billability. With ZilicusPM, you can get clear visibility into resources availability, resource utilization looking at resource load/capacity planning reports. Easily determine projects that you can undertake, which resources are most suitable (roles, skillset wise), plan for cost and expected billability.
Timesheet Tracking: As mentioned above, organization’s objective is to deliver project portfolio to meet client’s expectation such that it would maximize organization’s revenue and profitability. Using ZilicusPM, companies can track and monitor team's performance in terms of time spent on different projects thereby tracking actual cost and expected billability. This information will help you in assessing alignment of your current projects with your organization's strategic goals and thereby mobilizing right resources on right set of priority projects.
Expenses Tracking: Non-resource cost can also impact profitability of company. Projects delivered by professional services companies have different expenses to cover e.g. when consultants are working on client location, they have to travel, stay or organize indoor and indoor activities. ZilicusPM makes it easier to track project expenses, get those reviewed and approved by project managers, Team members can also track expenses through various reports like expenses report, project financial reports.
Issue/Incident Management: Throughout the project delivery lifecycle, project team and customers will encounter issues or incidents. In reality, it is difficult to predict an incident and address it beforehand. The best way to manage issues is to have well defined process to highlight, prioritize, delegate, track and close issues. ZilicusPM provides the simplest platform for team members and customers to report issues, track and manage project issues. Different set of reports and dashboard for project issues are accessible depending on role whether team members, project manager and portfolio managers.
Client Collaboration: ZilicusPM has been designed to foster your collaboration with customer, making your delivery more transparent and credible for them. When project manager extends access to clients, they can login to Zilicus and access project status, participate in discussion forums, raise tickets, share documents, add task comments, and update task status and so on. All of these, without any additional cost for you.
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