When you have project team is working on tens or hundreds of tasks and there are dozens of issues to be managed, issue management solution helps you to easily submit issues, delegate these issues to your team member(s). The issue management solution helps team members to keep track of issues reported by or assigned to them, refer to associated documents and accordingly plan their work. At the same time, project manager can track issue pendency, triage progress, etc using issue management solution.
ZilicusPM - The web based project management software provide integrated issue management software
you will find how easy it is to submit issues, triage issues. Predefined workflow guides team to progress towards resolution of the issue. All team members will find the Issue reports to be quite intuitive and easy to navigate. With ZilicusPM issue management solution, you will not leave any issue unattended – the email notification will alert you about submission, assignment or any progress update made about the issue.